Provide your customers with professional and efficient service with our monthly Bilingual (Spanish and English) Inbound Call Management service. Our trained team will handle queries, support and follow-up in a structured manner, optimizing the customer experience and increasing conversions.
🔹 What does this service include?
✅ Call reception and management in English and Spanish (monthly plan).
✅ Personalized attention according to your company's requirements.
✅ Register and track customers in a CRM.
✅ Structured and personalized responses to improve customer satisfaction.
✅ Flexible business hours depending on your operation.
❌ Not included:
- Cost of call center or CRM software (if required).
- Rates for additional calls outside the contracted plan.
💡 Benefits of this service:
✔ Improves communication with national and international clients.
✔ Professional support without the need to hire an in-house team.
✔ Higher conversion rate by serving prospects in their native language.
✔ Monthly service with constant support for your business.
🚀 Optimize your relationship with your customers with an efficient and bilingual telephone service.
📩 Schedule a consultation and offer a superior care experience every month!
📅 Once your purchase is made, we will contact you within 24 hours to coordinate the details of the service.
📅 Start of service: It will be activated on the agreed date after defining the necessary parameters.
⏳ Duration: Monthly service with 8 or 24 hours of daily attention, depending on the selected plan.
📞 Format: Management of incoming calls in Spanish and English , adapted to your business.
⚠️ It is important to define the details in advance to ensure a smooth service.
📄 To offer personalized attention, we need you to send us:
✅ Care Guide: Protocols, FAQs, and key guidelines.
✅ Information about your company: Products, services and relevant data to serve your customers.
✅ Access to necessary tools: CRM, software or any system you use to manage clients.
⚠️ Important:
- Send this information at least 48 hours before the start of the service.
- If you have any questions, please contact us at 📩 contacto@sellu.co
