General
1️⃣ What services does Sell-U Latam offer?
We offer comprehensive solutions for companies looking to export, expand and sell in international markets, including programs such as Trade Connect and Ready to Export, as well as individual services such as creating marketplace accounts, regulatory compliance and logistics management.
2️⃣ What types of companies can work with Sell-U Latam?
We work with legally established companies in Latin America, with physical products ready for export, and that are interested in expanding to markets such as the United States.
3️⃣ Does Sell-U Latam work with small businesses or only with large companies?
We adapt to companies of all sizes, as long as they meet the basic requirements for exporting and expanding, such as a constant flow of sales and a viable product.
4️⃣ In which countries does Sell-U Latam operate?
We currently operate primarily in Colombia, the United States and Canada, offering our services to Latin American companies wishing to enter the US market.
5️⃣ What sets Sell-U Latam apart from other consulting firms?
Our 7 years of experience allows us to offer customized services and programs such as Trade Connect, which combines wholesale sales strategies, digital marketing and regulatory compliance, all in one place.
6️⃣What industries does Sell-U Latam serve?
We serve a variety of industries including cosmetics, food, supplements, consumer goods and any physical product with potential in international markets.
Trade Connect
1️⃣ What is the Trade Connect program?
Trade Connect is a program designed to help businesses expand their wholesale sales in the United States by connecting with wholesalers, distributors, and creating a presence on marketplaces such as Amazon, Walmart, and Etsy.
2️⃣What does the Trade Connect program include?
It includes connections with more than 3,000 B2B contacts per month, product optimization in marketplaces, personalized marketing campaigns, legal and logistical support, and a bilingual helpline for wholesalers and distributors.
3️⃣How long does the Trade Connect program last?
The program is monthly and renewable. During each month, specific activities are carried out such as database generation, connection with wholesalers and optimization of sales strategies.
4️⃣Is it necessary to have previous experience in international trade to participate?
No need. Our team offers full support at every stage of the process, from initial strategy to expansion into the US market.
5️⃣How does Trade Connect ensure success in the US market?
Through a combination of strategies such as market analysis, qualified lead generation, professional marketplace management and legal advice to comply with US regulations.
6️⃣How can I enroll in the Trade Connect program?
Get in touch with us through our website or social media. Our team will assess your company and provide you with a customized plan to participate in Trade Connect.
Ready to Export
1️⃣ What is Ready to Export?
Ready to Export is a program designed to formalize companies in the United States, facilitating legal registration, opening of bank accounts and configuration in marketplaces such as Amazon Seller Central.
2️⃣ What does the Ready to Export program include?
Includes setting up your US business (LLC or Corporation), obtaining an EIN, opening business bank accounts, and creating your Amazon Seller Central account, as well as personalized advice.
3️⃣ Who can participate in Ready to Export?
It is aimed at business owners and entrepreneurs with legally constituted businesses who seek to establish a formal presence in the United States and expand their market.
4️⃣Can I access the program without being in the United States?
Yes, Ready to Export is designed for international entrepreneurs. The entire process is done remotely, and our team takes care of the paperwork in the US.
5️⃣Does the program include legal support?
Yes, we offer advice to ensure compliance with legal regulations, including BOI reporting, tax regulations and permits required to operate in the United States.
6️⃣What documents do I need to participate in Ready to Export?
A copy of your passport, details of your current business and basic documentation depending on the type of company you wish to establish are required. Our team will guide you through the process.
Marketplaces and Sales Channels
1️⃣ On which marketplaces can I sell with your help?
We work with all major marketplaces in the US, including Amazon, Walmart, and Etsy. We can also explore other platforms depending on your business needs.
2️⃣ What services do you offer for Amazon?
We offer services such as Amazon Seller account creation and management, product SEO optimization, A+ content creation, branded store design, Amazon Brand Registry integration, and Amazon FBA services.
3️⃣ Can I sell on Amazon without having a registered trademark?
Yes, but the products will appear generic, which can create distrust in buyers. We recommend registering your brand to gain access to exclusive tools such as Brand Registry.
4️⃣Is it necessary to have previous experience to sell on marketplaces?
No need. Our team will guide you through the entire process, from account creation to optimizing your sales.
5️⃣Can I sell on Walmart or Etsy from any country?
Not all countries are eligible to create accounts on Walmart or Etsy. However, our team can help you manage the process and overcome geographical barriers.
6️⃣What are the Amazon FBA services offered?
They include product preparation, labeling, shipping to Amazon fulfillment centers, and inventory management so you can take advantage of Amazon's distribution network.
Regulations and Legal
1️⃣ What regulatory services do you offer for exporting to the United States?
We offer services such as trademark registration with the USPTO, sanitary registration with the FDA for food and cosmetics, creation of safety data sheets (SDS), analysis of compliance with labeling standards and advice on export regulations.
2️⃣What does the FDA health registration service include?
It includes the management of product registration, designation of a registered agent, compliance with regulations and follow-up to ensure approval of the registration.
3️⃣What are Safety Data Sheets (SDS) and why do I need them?
SDS are required documents for chemical and cosmetic products that detail safety and handling information. They are required to comply with OSHA and GHS regulations.
4️⃣What regulations must I comply with to export to the United States?
You must comply with regulations such as proper labeling, FDA certifications if applicable, and trademark registration if necessary. Our team advises you every step of the way.
5️⃣What happens if I don't comply with legal regulations in the US?
Non-compliance can result in fines, product confiscation or sales bans. That's why it's crucial to work with a team that ensures regulatory compliance.
6️⃣Does the legal advisory service include representation in the US?
Yes, we have registered agents and specialized attorneys to represent you before entities such as the FDA, USPTO and local authorities in the US.
Logistics and Storage
1️⃣ What logistics services do you offer for exporting to the United States?
We offer solutions such as international shipping coordination, inventory management, storage in Amazon fulfillment centers (FBA) and returns handling.
2️⃣ Where are my products stored in the United States?
Your products can be stored in our partner warehouses or in Amazon fulfillment centers (FBA), depending on the chosen strategy.
3️⃣What does the Amazon FBA logistics service include?
Includes product labeling, shipping to Amazon fulfillment centers, inventory management, and returns handling according to Amazon policies.
4️⃣How do you handle product returns?
We handle reverse logistics, ensuring that products are returned, inspected and, if possible, returned to inventory.
5️⃣What costs are associated with logistics and storage services?
Costs vary depending on volume, product type and storage time. We offer customized quotes based on your needs.
6️⃣Can I use my own logistics provider?
Yes, we can work in coordination with your logistics provider or recommend the best options available for the US market.
Connect and Invest
1️⃣ What is "Connect and Invest"?
It is a program designed to connect investors with high-potential businesses in the US market. We offer structured models that allow participation in commercial projects through clear and legally supported agreements.
2️⃣ What investment models are available?
Models include:
- Participation as a partner in the business.
- Purchase of inventory with sales management on our part.
- Joint development of new products for export.
3️⃣Is it safe to invest through this program?
Yes, all investments are made under clear contracts that establish rights, responsibilities and returns, ensuring transparency and regulatory compliance.
4️⃣What types of products are available for the programs?
We work with physical products with high sales potential in the United States, especially in categories such as food, cosmetics and consumer goods.
5️⃣Is there a minimum investment amount?
Yes, each model has a minimum investment amount, which depends on the specific project. Contact us for more details.
6️⃣How do you ensure legal compliance in these investments?
We operate under international regulations, ensuring that participation models are aligned with current regulations and do not constitute illegal fundraising.
Payments and Guarantees
1️⃣ What payment methods do you accept?
We accept payments via bank transfers, credit and debit cards, PayPal and other secure platforms depending on the client's region.
2️⃣ Can I make payments in local currency?
Depending on your country of origin, we can arrange payment options in local currency with up-to-date exchange rates.
3️⃣What happens if I am not satisfied with the service?
We have a satisfaction guarantee. If you are not satisfied, we will review your case to make the necessary adjustments or process a refund according to our terms and conditions.
4️⃣Do the costs include additional taxes and fees?
Our published prices include all relevant costs, except for local taxes that may apply depending on your region. This is detailed at the time of billing.
5️⃣How do I receive an invoice for my payment?
Once payment is made, you will receive an electronic invoice with all the details to your registered email.
6️⃣Are there any hidden costs?
No, we are completely transparent about costs. Any additional costs are communicated in advance and detailed in the service proposal or contract.
Personalized Services
1️⃣ What are personalized services?
These solutions are tailored to the specific needs of each client, covering everything from legal advice to marketing and sales strategies.
2️⃣ What type of customization do you offer?
We can tailor services to your industry, target market, budget and business goals, including unique strategies for marketplaces, regulations and international expansion.
3️⃣How long does it take to develop a custom service?
The time depends on the complexity of the service required. We usually provide an accurate estimate during the initial evaluation process.
4️⃣What type of companies can request customized services?
We work with companies of all sizes and sectors, from startups to established companies looking to expand or improve their operations.
5️⃣Do you include consultancies within your personalized services?
Yes, we offer specific consultancies as part of our personalized services, either to resolve specific queries or to design more comprehensive strategies.